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Reservation Procedure
Reservation Procedure

Kindly complete the online reservation form to process your reservation. Service Request can also be submitted via Tel, Fax or E-mail. Please contact our customer service officers in minimum One (1) FULL working day in advance on arrangements.

For service(s) that available for instant confirmation, you can settle the payment via online payment gateway to secure your reservation.

For service(s) that NOT available for instant confirmation, our customer service officer will contact you via e-mail within the next 24 hours in order to confirm you the product’s availability with payment methods and payment due date.

If you receive no reply from our side, please contact us at (852) 2369 9991 for further details.
Non-refundable full payment is required upon success reservation. Please settle payment per one of the payment methods we suggest.

 Upon receive your successful payment, Confirmation and/ or Service Voucher will be issued and sent to your email account within 24 hours.

Ticket Collection
Upon received your payment, ticket will be ready at our Tsim Sha Tsui Ticketing Office for collection within the next working day.
Upon receive your payment, a Hong Kong Disneyland 1-Day Ticket Voucher will be sent to your e-mail account within 24 hours plus ticket collection details(*Redeem the ticket at the Main Entrance of Hong Kong Disneyland Park from park open to one hour before park close.) and ticket redemption deadline (*The expiry date will show on the right top coner at the e-voucher.)
FREE Delivery Service 
For any purchase of 5 park tickets or above, complementary delivery service can be enjoyed at anyone of the single location in Tsim Sha Tsui, Yaumatei, Mongkok, Wanchai or Causeway Bay Hotels / Commercial Buildings.
All tickets can be collected in our Tsim Sha Tsui Office at 1 day after reservation completion.
Asia Travel Care
Tel: +852 2369-9991
Fax: +852 8148-6601
RM 912, 9/F, Tower A, New Mandarin Plaza, 14 Science Museum Road, Tsim Sha Tsui East, Kowloon (Map)
Working hours:
Monday - Friday 09:00-18:00 (GMT+8)
Saturday 09:00-13:00 (GMT+8)
Sunday / Hong Kong Public Holidays  closed
Important Note
Hotel rooms and park tickets are subject to availability upon reservation.
General reservation terms & conditions under this website will not applied to all Disneyland bookings.
All seasonality, special days and prices are for reference only and subject to change without prior notice.
For any enquiries, please contact us via Tel: (852) 2369-9991 or via email to
The above information is for reference only & subject to change without prior notice.