Reservation Procedure

Kindly complete the online reservation form to process your reservation. Service Request can also be submitted via Tel, Fax or E-mail. Please contact our customer service officers in minimum Two (2) FULL working day in advance on arrangements.

For service(s) that available for instant confirmation, you can settle the payment via online payment gateway to secure your reservation.

For service(s) that NOT available for instant confirmation, our customer service officer will contact you via e-mail within the next 24 hours in order to confirm you the product’s availability with payment methods and payment due date.

If you receive no reply from our side, please contact us at (852) 2369 9991 for further details.


Non-refundable full payment is required upon success reservation. Please settle payment per one of the payment methods we suggest.


Upon receive your successful payment, Confirmation and/ or Service Voucher will be issued and sent to your email account within 24 hours.

Collection & Activation Points

You will be required to bring with you your [Service Voucher] and present it to the staff at the Collection Point. Please allow 12 hours for your package to be available for pick up.

The following Collection Point have been established for your convenience:

1/ Hong Kong - Office
Address: RM 905, 9/F, Tower A, New Mandarin Plaza, 14 Science Museum Road, Tsim Sha Tsui East, Kowloon
Office Hour: Mon-Fri 09:00-18:00, Sat 09:00-13:00

2/ Hong Kong International Airport Arrival Hall A08 Counter (Map) (07:00 - 23:30)

3/ Macau Tower (Office Hour: Mon-Fri 10:00-21:00, Sat-Sun 09:00-21:00)
Hotline: (852) 2369-9991 or Email:
The above information is for reference only & subject to change without prior notice.