Terms and Conditions and Reservation Procedure
Terms and Conditions
1. The fares are quoted in HK dollar and include departure tax and service charge.
2. The fares are for "Economy Class" only. For booking upper class of ferry ticket, please contact with our customer service officer for further details.
3. All payments are non-refundable and cannot be changed once tickets are issued.
4. Children over 1 year old must travel with valid ticket.
5. Holiday fares applicable to HK and Macau public holidays.
Reservation Procedure
Service Request
Kindly complete the online reservation form to process your reservation. Service Request can also be submitted via Tel, Fax or E-mail. Please contact our customer service officers in minimum One (1) FULL working day in advance on arrangements.
Our customer service officer will contact you via e-mail within the next 24 hours in order to confirm you the product's availability with payment methods and payment due date.

If you receive no reply from our side, please contact us at (852) 2369 9991 for further details.
Payment Settlement
Non-refundable full payment is required upon success reservation. Please settle payment per one of the payment methods we suggest.
Payment Method
(i) Bank In
(ii) Bank Transfer via ATM
(iii) Pay in cash in person at our office
(iv) Pay by Credit card (Visa card, Master card, AE card)
Voucher Collection
Upon receive your payment, Confirmation and/ or Service Voucher will be sent to your e-mail account within the next 24 hours plus ticket collection details.
Exchange for Physical Ticket
Please print and bring the attachement in Service Voucher together with the guest(s)' Passport/ HKID Card to exchange for Physical Ticket(s) at below place(s) before your departure date and time.
Turbo Jet and Cotai Jet Ticket : Shun Tak Centre, 200 Connaught Road Central, Sheung Wan, Hong Kong
*We will provide you the full address of the ticket exchange counter in the Service Voucher email.*

The above information is for reference only and subject to change without prior notice.