Reservation

Q3.

Are prices inclusive of government tax or service charge?

A3.

Yes. All prices quoted in this website are inclusive of service charge for booking Hong Kong Hotels and inclusive of government tax and service charge for booking Macau & Shenzhen Hotels.

Q4.

Can I confirm late check-out?

A4.

Late check-out time is subject to hotel's discretion, subject to availability of rooms. More info

Q5.

What if my requested hotel is not available?

A5.

In case of requested hotel / travel service is not available, an alternative hotel / travel service with comparable conditions will be suggested for your consideration.

Q6.

Can I change my booking request?

A6.

Yes. All modifications should be made through our company. Any subsequent changes are subject to an administrative fee plus any other applicable cancellation fee and such fees are due immediately when the amendment request is made. More info

Q7.

Will I receive a travel document when booking is confirmed?

A7.

Upon receive your payment, service voucher will be issued and sent to your email account within the next 24 hours

Q8.

What is the cancellation & refund policy?

A8.

More info

Payment

Q1.

When should I pay?

A1.

A Confirmation notice will be sent to your e-mail account with payment methods and payment due date. Please settle full payment prior payment due date. More info

Q2.

How should I pay?

A2.

You can make the payment by Credit Cards or via Banks.More info

Q3.

Can I pay at Hotel?

A3.

All hotel promotion prices quoted in this website are exclusive for pre-paid bookings. Same terms and conditions will not apply for any bookings paying at hotel.

Q4.

Can I get a receipt?

A4.

You can request a receipt after settling the payment, and our customer service officer will fax, mail or e-mail to you after the date of arrival

Q5.

Will it be safe to use my credit card to pay via internet?

A5.

Yes. We treat the security of our clients' information matter very seriously. To ensure your security, all credit card transactions are secured by SSL, which encrypts the credit card number so as to make it unavailable to any other party. More info

Q6.

In what currency my credit card will be charged?

A6.

The currency is based on the HK dollars. Your credit card company will convert the HKD amount according to the prevailing exchange rate and charge you in local currency.

Q7.

Why do I need to fax the authorization form?

A7.

We can understand your security concern. But this is just a way to filter out any bad transaction and to verify if the credit card used for the booking was in fact in your possession and it was you only who made the booking and not some body who happen to have your credit card no. etc. We take great care while handling your credit card information and do not share any of your information with other vendors and partners. 

Hong Kong Car Rental & Airport Transfer Service

Q2.

What kind of transfer service is available?

A2.

We are proud to present Shuttle Bus, Private Limo & Charter Coach Service between Hong Kong International Airport to Hotels, Train Station and Ferry Terminals. More info

China Visa Service

Q1.

Can I apply China Visa in Hong Kong?

A1.

Yes. You can apply China Visa in Hong Kong. More info

Q2.

What document do I need to apply the China Visa?

A2.

You need your passport which needs to be valid at least 6 months with at least one blank visa page, one passport size photo, and HK permanent ID (if you have). More info

Hong Kong Tour

Q1.

Does the China visa fee include when I join the sightseeing tour to China?

A1.

The price is already including the China visa fees. (If you need a visa to Hong Kong, please ensure to get multiple or at least double entries Hong Kong Visa. Otherwise, you are unable to re-entry Hong Kong.) More info

Q2.

What kind of sightseeing tour is available?

A2. 

A various selections of sightseeing tours are available – Half day Hong Kong Island Tour, 1 Day Macau Tour, 1 Day China Tour..... More info

Others

Q1.

Can I be sure that I am using a legitimate service? Do you have a travel license?

A1.

We founded and invested by GPTA & WPTE Ltd. G.P.T.A. Ltd. is one of the leading hotel room wholesalers in Asia Region.More info

Q2.

Do I need a Visa to Hong Kong?

A2.

Hong Kong SAR offers Visa Free Period for visitors from over 160 countries. More info