Use of this website will constitute acceptance of your agreement to the terms and conditions outlined below, as such terms may be modified from time to time. In this regard, we reserve the rights to amend these terms and conditions from time to time and your continued use of this website, after any such changes shall constitute your consent to such changes. If you are dissatisfied with any portion of this website, or with any or all the terms of use, your sole and exclusive solution is to discontinue using it.
RESERVATION FORM:
Please select your preferred hotel, package or travel service by completing the Reservation Form.
2
BOOKING IN PROCESS:
A reply notice will be sent to your e-mail account in summarizing your travel service request.
3
PAYMENT REQUEST:
Our Customer Service Officer will contact you via e-mail within the next 24 hours in order to confirm you the product’s availability with payment methods and payment due date.
4
ALTERNATIVE SUGGESTION:
In case of requested hotel / travel service is not available, an alternative hotel / travel service with comparable conditions will be suggested for your consideration.
5
NOT AVAILABLE:
When the requested hotel /travel service is not available with no alternative.
6
PAYMENT SETTLEMENT:
Please settle payment per one of the payment methods listed on email.
7
SERVICE VOUCHER:
Upon receive your payment, service voucher will be issued and sent to your email account within the next 24 hours.
8
HOTEL CHECK-IN:
Upon hotel check-in ~ Visitors: Please present your Passport / Travel document;
Hong Kong Resident: Please present your Hong Kong Identity Card(HKID) / Passport. HKID upon hotel check-in.
9
USE OF OTHER TRAVEL SERVICE:
Please present service voucher upon service commencement.
Instant Confirmation Booking
10
RESERVATION FORM:
Please select your preferred hotel, package or travel service by completing the Reservation Form together with settle the payment via the online payment gateway.
11
SERVICE VOUCHER:
Upon receive your payment, service voucher will be issued and sent to your email account within the next 24 hours.
12
HOTEL CHECK-IN:
Upon hotel check-in ~
Visitors: Please present your Passport / Travel document;
Hong Kong Resident: Please present your Hong Kong Identity Card(HKID) / Passport.
HKID upon hotel check-in.
13
USE OF OTHER TRAVEL SERVICE:
Please present service voucher upon service commencement.
(B) Non-Hotel Reservation
Booking procedure is vary for non-hotel reservation. Please click on below section(s) for details.
JAN 3-20, JAN 30-FEB 16, FEB 22-APR 2, APR 11, APR 17-19, 24-26, MAY 1 - SEP 28, OCT 9-11, 17-19, 24-26, NOV 1 - DEC 21
6 days* or more
within the next 5 days after booking request
4-5 days*
within the next 2 days after booking request
1-3 days*
immediate
Shoulder
FEB 17-21, APR 12-16, 20-23, 27-30, OCT 12-16, 20-23, 27-30
15 days* or more
within the next 5 days after booking request
1-14 days*
immediate
Peak
JAN 1-2, 21-29, APR 3-10, SEP 29 - OCT 8, DEC 22-31
22 days* or more
within the next 5 days after booking request
1-21 days*
immediate
Remarks:
Booking date# - The date that reservation is made;
Days* - working days prior to check-in date.
Working day: Mondays to Fridays, excepting Hong Kong Public Holidays
NOTE:
1
Advance Full Payment Scenario
• Should booking fall-in one of the below criteria, advance full payment is required upon reservation.
(i) Promotion rate for request hotel was sold out, an alternative hotel / travel service with comparable conditions had been suggested for your consideration.
(ii) Promotion rate is available in this stage, while check-in date fall-in Immediate payment scenerio.
(iii) Booking’s check-in date fall-in to exhibition / holidays period, situation on hotel room’s availability is extremely tight, “Full period of Guaranteed staying & Payment” ** is required by Hotel. (**Once booking confirmed, No amendment, no cancellation and no refund will be granted.)
• Upon receiving your acceptance of hotel / travel service and full payment, we will inform hotel to reserve room space & arrange related service immediately.
[a] If booking is made successfully - Non-refundable Full Payment will be charged your side; Service Voucher will be issued and sent to your email account within the next 24 hours.
[b] If booking is not made successfully - Full Payment will be refunded to you via your bank account / credit card.
2
We reserve the right to cancel the reservation without prior notice if the payment is not made by the payment due-date as specified.
3
All payment / cancellation terms may vary from the above and subject to hotel availability. Please check with our Customer Service Officer upon booking.
(B) Non-Hotel Reservation
Payment terms are vary for non-hotel reservation. Please click on below section(s) for details.
You are welcome to extend the duration of staying at hotel, adding transfer or sightseeing tours. Please contact our Customer Service Officer on price of hotel or travel related services.
- Rates are subject to change according to room’s/travel service’s availability.
AMENDMENTS
All modifications should be made through our company. Any subsequent changes are subject to an administrative fee plus any other applicable cancellation fee; such fees are due immediately when the amendment request is made.
If it is agreed to add traveler to your booking, it is on the understanding that they have also accepted the booking terms stated.
All cancellations should be made through our company. The following fees will be levied in the event of cancellation prior or during service commencement:
For 2012:
Season#
Hotel Check-in Date
Cancellation Date#
Cancellation Charge
Normal
JAN 3-20, JAN 30-FEB 16, FEB 22-APR 2, APR 11, APR 17-19, 24-26, MAY 1 - SEP 28, OCT 9-11, 17-19, 24-26, NOV 1 - DEC 21
10 days* or more
---
1-9 days*
Administrative fee at 10% of total payment + 1 night hotel room charge@
Shoulder
FEB 17-21, APR 12-16, 20-23, 27-30, OCT 12-16, 20-23, 27-30
18 days* or more
---
11-17 days*
Administrative fee at 10% of total payment + 1 night hotel room charge@
1-10 days*
100% of total payment
Peak
JAN 1-2, 21-29, APR 3-10, SEP 29 - OCT 8, DEC 22-31
28 days* or more
---
16-27 days*
Administrative fee at 10% of total payment + 1 night hotel room charge@
1-15 days*
100% of total payment
All
Year round
No Show / Under-Stay
100% of total payment
Remarks:
Season# - Season is subjected to change according to demand;
Cancellation date# - The date that cancellation is made;
Days* - working days prior to check-in date;
Working day: Mondays to Fridays, excepting Hong Kong Public Holidays
@ per room basis
Refund payment will be returned to the original customer's credit card account or bank account
* If Cash payment / Bank-in transfer will be returned to customer's own bank account
* If Credit Card payment will be returned to customer's credit card account
Refund amount can be kept in our account for maximum 12 months (start from the check-in date) and be used for future booking. Refund amount will be invalid after 1 year.
NOTE:
All payment / cancellation terms may vary from the above and subject to hotel availability. All Instant Confirmation booking cannot be cancelled once payment is received. AsiaTravelCare.com reserves the right for final decision upon dispute. Please check with our Customer Service Officer upon booking.
(B) Non-Hotel Reservation
Cancellation terms are vary for non-hotel reservation. Please click on below section(s) for details.
NOTE: All refunds should be claimed within thirty days from the original service commencement date. No refunds, either in part or in full, will be made for partially utilized air ticket, unused ground transportation, meals, accommodation and any other package elements not taken. The liability of Asia Travel Care shall not exceed the price of the product or service purchased by the Customer.
Simply entering your credit card details on the internet via our Secure On-line Credit Card Form shown on the confirmation notice. This secure credit card form use 128 bit Secure Socket Layer (SSL) technology to ensure your personal information remains secure and private. The process takes the information you enter and converts it into code that is securely transmitted over the Internet. The code would become scrambled data and it cannot be read as the information travels directly to our secure server.
If you are at all concerned about divulging any information via the Internet, you are welcome to send us the required information via one of the following options.
**NOTE: All our price is based on Hong Kong Dollars. You can choose to settle payment in HK dollars or US dollars by Visa, Master or A.E. card.**
[A2] via Fax
Please print out the Credit Card Payment Authorization Form, fill-in your credit card details and send to us by fax.
[B] Bank-in / Bank Transfer via Bank or ATM Machine
Please deposit or transfer payment to the following bank account and, fax the bank transaction slip copy to fax (852) 8148 6601.
Bank Name
: The Hong Kong & Shanghai Banking Corporation Ltd
Beneficiary
Account Name
: Asia Travel Care Company Limited
Beneficiary
Account Number
: 817-3-000079
For International Wire Transfer (WT) ** , the following information is required:
Swift Code
: HSBCHKHHHKH
Bank Address
: 82-84 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong
Branch Name
: Tsim Sha Tsui Branch
Note: International Wire Transfer (WT) **
Payment via WT is applicable for any Reservation Order is HKD5,000 or above
Please be aware that it takes approx. 3-5 workings days for banks in completing the WT payment transaction under normal circumstances.
Kindly arrange WT in advance in order to avoid non-complete payment transaction by payment due-date.
Alternatively, please contact our Customer Service Officer for the bank nearest you.
[C] Cash Payment
You are welcome to visit our office in-person for payment settlement. Kindly arrange payment advance in order to avoid non-complete payment transaction by payment due-date.
For detail address & working hours, please click here.
[D] Debit Card
Simply entering your credit card details on the internet via our Secure On-line Credit Card Form shown on the confirmation notice. This secure credit card form use 128 bit Secure Socket Layer (SSL) technology to ensure your personal information remains secure and private. The process takes the information you enter and converts it into code that is securely transmitted over the Internet. The code would become scrambled data and it cannot be read as the information travels directly to our secure server.
**NOTE: All our price is based on Hong Kong Dollars. You can choose to settle payment in RMB by Debit card only.**
[E] IEPS
Please settle the payment by PPS and send us the below after settled the payment successfully.
1)
Pay in ppshk.com:
- send us the “Transaction Slip Copy” via email at sales@hotelinhongkong.net or fax to (852) 8148 6601.
2) Pay via phone (PPS “Pay Bill” number: 18033)
- inform us with your “Payment Reference Number” via email at sales@hotelinhongkong.net or call us at (852) 2369 9991.
Payment Details
PPS Merchant Code
9740 (Asia Travel Care Company Ltd)
Bills Account Number
The last 8 digits of Booking Number (E.g. Booking Number: H1213141516. The Bills Account Number will be 13141516)
Payment Procedure
1) Register Bill: Call 18011 and press 1, or go to ppshk.com to register your bills.
2) Pay Bill: Call 18031 or go to ppshk.com to settle your bills. After each successful transaction, you will be given a Payment Reference Number.
Note:
Please be aware that it takes approx. 2-3 workings days to complete the PPS payment transaction under normal circumstances.
Kindly arrange PPS payment in advance in order to avoid non-complete payment transaction by payment due-date.
Tax & Service Charge
Price quoted in this website are based on Hong Kong Dollars, inclusive of service charges for booking Hong Kong Hotels and inclusive of government tax and service charges for booking Macau and Shenzhen Hotels.
2
Price quoted in this website are based on Hong Kong Dollars, inclusive of government tax and service charges.
3
Pre paid Price - All hotel promotion price quoted in this website are exclusive for pre-paid bookings. Same terms and conditions will not apply for any bookings paying at hotel.
4
Non-Listed Price
Price quoted in this website are valid for a specified time period. For price that is not covered in the price list, please contact our Customer Service Officer for details.
5
Price vs Inventory
When hotel falling to peak season, different Price levels for same category of rooms will be set by hotel according to their inventory.
6
Price excluding items
Prices quoted are excluding airport taxes, other travel taxes, passport and visa fees, insurance surcharge, meals (unless specifically offered in the itinerary), all other expenses, including but not limited to laundry, telephone calls, liquor, soft drinks, room services, optional tours and any other personal items.
7
Price variation
Prices are for reference only and subject to change without prior notice. Please check with our Customer Service Officer for confirmation of price upon booking.
HOTEL
1
Room Type
Room type stands for the type of room which we contracted with individual hotels. For example, "Run of House" means the room type that has been assigned by the hotel, which shall subject to availability at the time of check-in. Meanwhile, single bedroom refers to room with one single bed; twin bedroom refers to room with two single beds, double bedroom refers to room with one double bed.
2
Sharing Rooms
A maximum of three adults is permitted to share one room. The third adult could request a rollaway bed with additional fee unless otherwise specified. A maximum of two children aged 2-12 (unless a different range is specified) and two adults are permitted to sharing a room. In such case, rollaway bed could request with additional fee unless otherwise specified.
3
Infant
Infants under 2 years are generally accepted free in hotel. However, not all room types are large enough to accommodate an infant's cot. Cots must be requested at the time of booking and some hotels may charge a fee payable locally for this. Cots cannot be guaranteed.
4
Meals Arrangement
Meals are not included from the price listed and available upon request.
5
Hotel Standard
As hotel standard may vary in different destinations, hotels or resorts in one city cannot be compared directly with those in another city.
6
Hotel Facilities
Information on hotel facilities or added value service is provided by the management of the individual hotel at the time of posting to this website. However, changes may occur after the information has been posted. We will make every effort to advise you of such changes if we are informed by the hotel before your departure. We regret that we cannot accept responsibility for any inconvenience caused if any of the listed facilities or added values is not available during your stay. Due to space limitation, certain hotel facilities have not been listed. Please check with individual hotels for full details and certain chargeable facilities/ services.
7
Primary Check in guest
Must be over 18 year olds, guests under 18 years old must be accompanied with adults to check in.
8
Hotel Check-in/Check-out Time
Hotel rooms are generally available after 2 pm on your day of arrival, and are to be vacated by noon (1200 hrs) on your day of departure. Early check-in or late check-out may be granted at the hotel's discretion, subject to availability of rooms. Any charges incurred will be at traveler's own expense. In making hotel reservation on the number of nights, please consider whether your stay cover your early arrival or late departure.
9
No show on arrival
If guest has not made arrangement in check-in on the first night, the hotel reserve the right to cancel any subsequent nights that may have been reserved.
10
Special Requests
Please note that special requests such as room location, type, a particular facility at a hotel, a particular view, etc. are not guaranteed.
11
Accuracy & Local Conditions
The descriptions of hotels and accommodation in this website have been compiled based on current information available at the time of posting. However, changes may occur after the date of publication. There may be occasions, particularly in low season, when facilities may be withdrawn or reduced by accommodation owners or proprietors of other services. For example, a pool may be closed for cleaning and/or renovation; if there are several restaurants in a hotel, some may close down in low season. Redecoration or construction work may occur even in high season. Such changes are beyond our control. However, if we are advised of any development work, or changes in the information shown in this website, we will make every effort to advise you before your arrival. Although every effort has been made to ensure all the information in this website is correct, unforeseen changes may occur. Please check with individual hotels for full details.
ENTRY REQUIREMENT
It is the traveler's responsibility to ensure that he/she comply with all the visa and health requirements of the respective country he/she intend to visit. We cannot be held liable for any illness, delays or costs resulting from your failure to meet these requirements. Please make sure the passport is valid for at least 6 months from the day you arrive at your destination. Some countries may require a passport validity of more than 6 months and requirement for entry may vary from time to time and country to country. If in doubt, please consult our Customer Service Officer or the respective consulates.
RESPONSIBILITY
Traveler shall be regarded as carrying his/her own risk with respect to loss, injury, accident, damage, delay or expense to person or property. Meanwhile, traveler accepts full responsibility for any of the expenses, damages or losses arise from or as a result of the delay or cancellation on means of transportation, failure to comply with visa and health requirements of the countries they intend to visit, sickness, weather, strikes, war, quarantine or acts of God. We reserve the right to alter any route, itinerary and/or accommodation without prior notice to the traveler if it shall in its sole discretion think this fit or in case of force majeure. We shall be relieved of all liabilities and obligations resulting from the force majeure events and shall not be obliged to refund any amount paid to the hotel or any unused portions of travel service in such circumstances. The liability of Asia Travel Care shall not exceed the price of the product or service purchased by the Customer.
FORCE MAJEURE:
Refer to any circumstances which are unusual and/or unforeseeable which are beyond our control, the consequence of which could not have been avoid even if all due are had been exercised, including but not limited to war, threat, riot, civil strife, hostilities, political unrest, government action, industrial dispute, natural or other disaster, nuclear incident, terrorist activity, weather conditions, closure of airports, fire, flood, drought, re-scheduling or cancellation of flights or alteration of the airline or aircraft type by and airline or technical problems with transportation that are outside our control.
Use of this website will constitute acceptance of your agreement to the terms and conditions outlined below, as such terms may be modified from time to time. In this regard, we reserve the rights to amend these terms and conditions from time to time and your continued use of this website, after any such changes shall constitute your consent to such changes. If you are dissatisfied with any portion of this website, or with any or all the terms of use, your sole and exclusive solution is to discontinue using it.
시즌# - 수요가 계절에 따라 변경될 수있습니다
취소날짜# - 예약을취소한날짜 날짜* : 체크인날짜에선행되는근무일자수 근무일 : 월요일부터 금요일까지, 홍콩공휴일제외
Refund payment will be returned to the original customer's credit card account or bank account
* If Cash payment / Bank-in transfer will be returned to customer's own bank account
* If Credit Card payment will be returned to customer's credit card account
Refund amount can be kept in our account for maximum 12 months (start from the check-in date) and be used for future booking. Refund amount will be invalid after 1 year.
비고:
모든 결제/취소의 조건은 위의 내용과 호텔의 이용가능성에 준하여 변경될수 있습니다.
지불이 접수되면 즉시 확인 모든 예약은 취소하실 수 없습니다. AsiaTravelCare.com은 분쟁시 최종 결정에 대한 권리를 보유합니다.
당사의 고객서비스 담당에게 예약시 확인하여 주십시요.
고객님의 신용카드의 내용을 당사의 승낙요청서(confirmation notice)의 온라인 신용카드보안양식에 기입합니다. 신용카드보안양식은 128비트 Secure Socket Layer (SSL) 기술을사용하여 고객님의
개인정보를 안전하게 비밀 보장됩니다
이 과정은 고객님이 입력한 정보를 취하여 인터넷상에서 안전하게 전송되도록 그 정보를 부호화 합니다.
이 부호는 뒤섞여져 그 자체로는 읽혀질수 없는 상태로 되어 당사의 서버로 전송됩니다.
인터넷에서 고객님의 정보가 누설되는 것을 우려하신다면, 아래의 선택사항 중 하나를 통해
요청하는 정보를 발송하여주시기 바랍니다.
**NOTE: All our price is based on Hong Kong Dollars. You can choose to settle payment in HK dollars or US dollars by Visa, Master or A.E. card.**
[A2] 팩스 결제
신용카드결제위임양식를 출력하시고 고객님의 신용카드내용을 기재하신 후, 팩스를 통해 보내주십시요
고객님의 신용카드의 내용을 당사의 승낙요청서(confirmation notice)의 온라인 신용카드보안양식에 기입합니다. 신용카드보안양식은 128비트 Secure Socket Layer (SSL) 기술을사용하여 고객님의
개인정보를 안전하게 비밀 보장됩니다
이 과정은 고객님이 입력한 정보를 취하여 인터넷상에서 안전하게 전송되도록 그 정보를 부호화 합니다.
이 부호는 뒤섞여져 그 자체로는 읽혀질수 없는 상태로 되어 당사의 서버로 전송됩니다.
**NOTE: All our price is based on Hong Kong Dollars. You can choose to settle payment in RMB by Debit card only.**
[E] 통합전자결제시스템
조달청하여 보내주시기 바랍니다 아래 후 결제 및 지불이 성공적으로 정착했다.
1)
지불에 ppshk.com:
- 우리에게 보내 “Transaction Slip Copy” 이메일을 통해 sales@hotelinhongkong.net 또는 팩스로 (852) 8148 6601.
2) 전화를 통해 지불 (PPS “Pay Bill” 번호: 18033)
- 우리를 알릴 네 “Payment Reference Number” 이메일을 통해 sales@hotelinhongkong.net 또는 전화 주시기 (852) 2369 9991.
지불 세부 사항
PPS 판매자 코드
9740 (Asia Travel Care Company Ltd)
빌 계좌 번호
예약 번호의 마지막 8 자리 (E.g. 예약 번호: H1213141516. 법안은 계좌 번호가 될 것입니다 13141516)
지불 절차
1)등록 빌: 호출 18011 키를 1, 또는로 이동 ppshk.com 청구서 등록.
2)돈을 빌:빌 지불하거나 이동 전화 18031 ppshk.com 청구서 정착. transactionAfter each 각 거래를 성공적 후, 당신이 지불 참조 번호를 부여한다.
참고:
제발 그것이 약 걸린다는 점에 유의하십시오. 정상적인 상황에서 2-3 일의 일 조달청 지불 거래를 완료했다.
하기 위해서는 납부 기한 - 날짜별로 비 - 완전 지불 거래를 피하기 위해 좋은말 조달청은 사전에 지불을 마련했다.
선지불가격
웹사이트에 있는 모든 호텔 특약가격은 선지불 조건의 독점적인 가격입니다. 호텔에서 예약 결제시 동일한 항목과 조항이 적용하지 않습니다.
4
비-제시가격
이 웹사이트에 제시된 가격은 특별한 기간동안에만 유효합니다.
제시되지 않은 가격은 당사 고객서비스담당에게 연락하여 주십시요.
5
가격 및 재고 - 호텔이 성수기일 때는, 호텔객실의 상황에 따라, 동일 범주의 객실도
서로 다른 가격으로 책정이 됩니다.
6
가격에 불 포함된 항목 – 공항세, 다른 여행세금, 여권 및 비자수속비, 보험할증료, 일정에 명시되지 않은 식사, , 포함되어있으나 제한없는 세탁비용, 전화비, 술, 음료, 객실서비스, 별정 여행, 그리고 개인사용경비 는 제시된 가격에서 제외되어 있습니다.
7
가격 변동
가격들은 참조용이며 사전 통보없이 변동될 수 있습니다. 예약 시 고객서비스담당에게 확인하여 가격을 확인하시기 바랍니다.
호텔
1
객실유형 – 객실유형은 당사가 각 호텔들과 계약을 맺은 객실의 유형입니다 예를 들어,
“ Run of House”는 체크인 할 때 호텔측이 정한 이용 가능한 객실의 유형을 말합니다.
single bedroom 는 일인용 침대가 , twin bedroom는 두개의 일인용 침대가 ,
double bedroom은 한개의 이인용 침대가 구비된 객실입니다.
2
객실의공유 - 최대 3명의 성인이 숙박할 수 있습니다.
그 3번째 성인고객은 바퀴달린 간이침대를 요청할 수 있으며 추가비용을 지불해야 합니다.
최대 두명의 2~12세(다른 범위의 나이가 지정되지않는 한)의
어린이와 두 명의 성인이 한 방을 사용할 수 있습니다.
이 경우 바퀴달린 간이침대를 요청할 수 있으며 추가비용을 지불해야 합니다
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유아 - 3살이하의 유아는 일반적으로 호텔에서 비용없이 허용됩니다.
하지만 모든 객실이 유아용 침대를 수용할 수 있는만큼 충분히 넓지는 않습니다.
유아용 침대는 예약시에 요청하셔야하며, 호텔에 따라서 추가비용을 부과하기도 합니다.
유아용 침대는 보장되지 않습니다.
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식사 – 식사는 제시된 가격에 포함되지 않으며, 요청에 의해 가능합니다.
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호텔수준 – 행선지에 따라 호텔의 수준이 달라지므로, 각각의 도시 의 호텔이나리조트는
다른 도시 와 직접 비교 할 수 없습니다.
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호텔시설 – 호텔의 시설과 부가서비스에 대한 정보는 각 호텔 경영에 의해 그 당시의
웹사이트에 구비되어집니다.
출발 전에 호텔이 당사에 통보하면, 저희는 변경에 대하여 고객님께 알려드리겠습니다
고객님이 체재시 만일 제시된 시설이나 부가서비스가 이용할수 없다면 불편을 끼친것에 대하여 유감스럽게생각하지만책임은지지않습니다
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유감스럽게생각하지만책임은지지않습니다
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체크인하는대표고객 : 18세 이상이며, 18세 이하의 고객은 성인과 함께 체크인 하여야 합니다.
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호텔체크인/체크아웃시간 : 호텔 객실은 일반적으로 도착 당일 오후2시 이후에 가능하며, 출발 당일 정오(12:00)까지 객실을 비워주어야 합니다. 이른 체크인과 늦은 체크아웃은 객실의 여유에 따라서 호텔의 재량으로 가능합니다 . 추가로 발생하는 비용은 여행자 부담입니다. 호텔 예약 시 체재일에 대해서, 이른 체크인이나 늦은 출발 여부에 대하여 고려하시기 바랍니다.
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예약부도 – 고객이 첫날 체크인에 조치를 취하지 않는다면, 예약된 연속적인 투숙일에 대하여 호텔은 취소처리 할 수 있습니다.
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정확성과 지역조건 – 이 웹사이트에 있는 호텔이나 숙박시설의 설명은 그 당시에 가능한 정보에 기준하여 제작되었습니다. 하지만 이 후에 변화가 있을 수 있습니다. 이는, 특별히 비수기에 발생하며, 숙박시설 소유자나 서비스 경영자에 의하여 축소되거나 철수될 수 있습니다. 예를 들어 수영장은 청소나 수리를 위해 사용할 수 없기도 합니다: 만일 호텔에 여러 식당이 있다면, 어떤 식당은 비수기에 문을 닫을 수도 있습니다. 보수나 건축은 성수기에도 행해질 수도 있습니다. 그러한 변경은 당사가 조정할 수 없습니다. 하지만 어떤 확장작업이나 변경등이 그 웹사이트의 정보에 표시되어 저희에게 전해지면, 저희는 여행자가 도착하기 전에 알려드리도록 최선을 다할 것입니다. 웹사이트에 있는 모든 정보가 정확하도록 보장하기위해 모든 노력을 하지만, 예기치 않은 변경이 일어날 수 있습니다. 모든 상세사항은 각 호텔에 확인 하시기 바랍니다.
입국시 요구사항
여행자가 방문하고자 하는 나라의 모든 비자와 건강요구사항등을 준수함을 보장하는 것은 여행자의 책임입니다. 저희는 질병이나 지연, 또는 고객님이 그 요구사항을 따르지 못해 발생하는 비용에 대해서는 책임을 지지 않습니다. 여권이 고객님의 목적지에 도착일로부터 최소한 6개월 이상 유효한지 확인하여 주십시요. 어떤 나라들은 여권의 6개월이상 유효기간을 요구하기도 하며, 나라와 시기에 따라서는 그 입국 시 요구사항이 달라지기도 합니다.
책임
여행자는 자신이나 소유품의 분실, 상해, 사고, 파손, 지연이나 비용등에 대하여 그/그녀 자신의 위험을 감수해야합니다. 또한 여행자는 교통수단에 의한 지연이나 취소, 방문하고자 하는 나라의 비자나 건강요구사항의 준수 실패, 질병, 날씨, 파업, 전쟁, 격리 또는 불가항력적으로 발생하는 비용, 파손 또는 분실에 대한 모든 책임을 집니다. 만일 변경이 적절하다고 생각되거나 불가항력의 경우에는, 당사는 어떤 경로나 여정 /또는 숙박에 대하여 여행자에게 사전 통보 없이 변경할수 있습니다.
당사는 불가항력의 사항은 책임을 지지 않습니다. 그러한 환경하에서 이미 지불된 호텔비용이나 사용하지않은 부분의 여행서비스에 대하여 환불할 책임을 지지 않습니다.
Asia Travel Care은 고객이 구입하신 상품이나 서비스 가격의 부당요금을 징수하지 않습니다.
불가항력:
당사가 관리할 수 없는 기후나 예측 불가능한 어떤 상황으로 모든 일정이 피할 수 없는 결과를 얻어도 전쟁에 국한되지 않고, 위협, 폭동, 시민분쟁, 적대행위, 정치적불안, 정부의 행동, 산업분쟁, 자연적이거나 다른 재앙, 핵 사건, 테러행동, 기후조건, 공항폐쇄, 화재, 홍수, 가뭄, 당사의 관리 밖에 있는 항공사에 의한 비행기 유형이나 항공사의 변경, 비행기의 시간변경, 취소 또는 교통수단의 기술적인 문제 등을 의미합니다.
Advance Full Payment Scenario
• Should booking fall-in one of the below criteria, advance full payment is required upon reservation.
(i) Promotion rate for request hotel was sold out, an alternative hotel / travel service with comparable conditions had been suggested for your consideration.
(ii) Promotion rate is available in this stage, while check-in date fall-in Immediate payment scenerio.
(iii) Booking’s check-in date fall-in to exhibition / holidays period, situation on hotel room’s availability is extremely tight, “Full period of Guaranteed staying & Payment” ** is required by Hotel. (**Once booking confirmed, No amendment, no cancellation and no refund will be granted.)
• Upon receiving your acceptance of hotel / travel service and full payment, we will inform hotel to reserve room space & arrange related service immediately.
[a] If booking is made successfully - Non-refundable Full Payment will be charged your side; Service Voucher will be issued and sent to your email account within the next 24 hours.
[b] If booking is not made successfully - Full Payment will be refunded to you via your bank account / credit card.
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We reserve the right to cancel the reservation without prior notice if the payment is not made by the payment due-date as specified.
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All payment / cancellation terms may vary from the above and subject to hotel availability. Please check with our Customer Service Officer upon booking.
Refund payment will be returned to the original customer's credit card account or bank account
* If Cash payment / Bank-in transfer will be returned to customer's own bank account
* If Credit Card payment will be returned to customer's credit card account
Refund amount can be kept in our account for maximum 12 months (start from the check-in date) and be used for future booking. Refund amount will be invalid after 1 year.
Simply entering your credit card details on the internet via our Secure On-line Credit Card Form shown on the confirmation notice. This secure credit card form use 128 bit Secure Socket Layer (SSL) technology to ensure your personal information remains secure and private. The process takes the information you enter and converts it into code that is securely transmitted over the Internet. The code would become scrambled data and it cannot be read as the information travels directly to our secure server.
If you are at all concerned about divulging any information via the Internet, you are welcome to send us the required information via one of the following options.
**NOTE: All our price is based on Hong Kong Dollars. You can choose to settle payment in HK dollars or US dollars by Visa, Master or A.E. card.**
[A2] ファックス
Please print out the Credit Card Payment Authorization Form, fill-in your credit card details and send to us by fax.
Please deposit or transfer payment to the following bank account and, fax the bank transaction slip copy to fax (852) 8148 6601.
Bank Name
: The Hong Kong & Shanghai Banking Corporation Ltd
Beneficiary
Account Name
: Asia Travel Care Company Limited
Beneficiary
Account Number
: 817-3-000079
For International Wire Transfer (WT) ** , the following information is required:
Swift Code
: HSBCHKHHHKH
Bank Address
: 82-84 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong
Branch Name
: Tsim Sha Tsui Branch
Note: International Wire Transfer (WT) **
Payment via WT is applicable for any Reservation Order is HKD5,000 or above
Please be aware that it takes approx. 3-5 workings days for banks in completing the WT payment transaction under normal circumstances.
Kindly arrange WT in advance in order to avoid non-complete payment transaction by payment due-date.
Alternatively, please contact our Customer Service Officer for the bank nearest you.
[C] 現金支払い
You are welcome to visit our office in-person for payment settlement. Kindly arrange payment advance in order to avoid non-complete payment transaction by payment due-date.
Simply entering your credit card details on the internet via our Secure On-line Credit Card Form shown on the confirmation notice. This secure credit card form use 128 bit Secure Socket Layer (SSL) technology to ensure your personal information remains secure and private. The process takes the information you enter and converts it into code that is securely transmitted over the Internet. The code would become scrambled data and it cannot be read as the information travels directly to our secure server.
**NOTE: All our price is based on Hong Kong Dollars. You can choose to settle payment in RMB by Debit card only.**
[E] IEPS
してくださいPPSでのお支払いを解決すると、以下の送付後に正常に支払い和解した。
1)
Pay in ppshk.com:
- send us the “Transaction Slip Copy” via email at sales@hotelinhongkong.net or fax to (852) 8148 6601.
2) Pay via phone (PPS “Pay Bill” number: 18033)
- inform us with your “Payment Reference Number” via email at sales@hotelinhongkong.net or call us at (852) 2369 9991.
支払明細書
PPS Merchant Code
9740 (Asia Travel Care Company Ltd)
Bills Account Number
The last 8 digits of Booking Number (E.g. Booking Number: H1213141516. The Bills Account Number will be 13141516)
支払手続き
1) Register Bill: Call 18011 and press 1, or go to ppshk.com to register your bills.
2) Pay Bill: Call 18031 or go to ppshk.com to settle your bills. After each successful transaction, you will be given a Payment Reference Number.
注記:
Please be aware that it takes approx. 2-3 workings days to complete the PPS payment transaction under normal circumstances.
Kindly arrange PPS payment in advance in order to avoid non-complete payment transaction by payment due-date.
Tax & Service Charge
Price quoted in this website are based on Hong Kong Dollars, inclusive of service charges for booking Hong Kong Hotels and inclusive of government tax and service charges for booking Macau and Shenzhen Hotels.
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Price quoted in this website are based on Hong Kong Dollars, inclusive of government tax and service charges.
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Pre paid Price - All hotel promotion price quoted in this website are exclusive for pre-paid bookings. Same terms and conditions will not apply for any bookings paying at hotel.
4
Non-Listed Price
Price quoted in this website are valid for a specified time period. For price that is not covered in the price list, please contact our Customer Service Officer for details.
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Price vs Inventory
When hotel falling to peak season, different Price levels for same category of rooms will be set by hotel according to their inventory.
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Price excluding items
Prices quoted are excluding airport taxes, other travel taxes, passport and visa fees, insurance surcharge, meals (unless specifically offered in the itinerary), all other expenses, including but not limited to laundry, telephone calls, liquor, soft drinks, room services, optional tours and any other personal items.
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Price variation
Prices are for reference only and subject to change without prior notice. Please check with our Customer Service Officer for confirmation of price upon booking.
ホテル
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部屋タイプ
Room type stands for the type of room which we contracted with individual hotels. For example, "Run of House" means the room type that has been assigned by the hotel, which shall subject to availability at the time of check-in. Meanwhile, single bedroom refers to room with one single bed; twin bedroom refers to room with two single beds, double bedroom refers to room with one double bed.
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部屋を共有する
A maximum of three adults is permitted to share one room. The third adult could request a rollaway bed with additional fee unless otherwise specified. A maximum of two children aged 2-12 (unless a different range is specified) and two adults are permitted to sharing a room. In such case, rollaway bed could request with additional fee unless otherwise specified.
3
幼児
Infants under 2 years are generally accepted free in hotel. However, not all room types are large enough to accommodate an infant's cot. Cots must be requested at the time of booking and some hotels may charge a fee payable locally for this. Cots cannot be guaranteed.
4
食事アレンジメント
Meals are not included from the price listed and available upon request.
5
ホテル標準
As hotel standard may vary in different destinations, hotels or resorts in one city cannot be compared directly with those in another city.
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ホテルの設備
Information on hotel facilities or added value service is provided by the management of the individual hotel at the time of posting to this website. However, changes may occur after the information has been posted. We will make every effort to advise you of such changes if we are informed by the hotel before your departure. We regret that we cannot accept responsibility for any inconvenience caused if any of the listed facilities or added values is not available during your stay. Due to space limitation, certain hotel facilities have not been listed. Please check with individual hotels for full details and certain chargeable facilities/ services.
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プライマリユーザーに確認してください
Must be over 18 year olds, guests under 18 years old must be accompanied with adults to check in.
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ホテルのチェックイン / チェックアウトの時間
Hotel rooms are generally available after 2 pm on your day of arrival, and are to be vacated by noon (1200 hrs) on your day of departure. Early check-in or late check-out may be granted at the hotel's discretion, subject to availability of rooms. Any charges incurred will be at traveler's own expense. In making hotel reservation on the number of nights, please consider whether your stay cover your early arrival or late departure.
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ノーショー If guest has not made arrangement in check-in on the first night, the hotel reserve the right to cancel any subsequent nights that may have been reserved.
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特別なリクエスト
Please note that special requests such as room location, type, a particular facility at a hotel, a particular view, etc. are not guaranteed.
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精度 & 地域の状況
The descriptions of hotels and accommodation in this website have been compiled based on current information available at the time of posting. However, changes may occur after the date of publication. There may be occasions, particularly in low season, when facilities may be withdrawn or reduced by accommodation owners or proprietors of other services. For example, a pool may be closed for cleaning and/or renovation; if there are several restaurants in a hotel, some may close down in low season. Redecoration or construction work may occur even in high season. Such changes are beyond our control. However, if we are advised of any development work, or changes in the information shown in this website, we will make every effort to advise you before your arrival. Although every effort has been made to ensure all the information in this website is correct, unforeseen changes may occur. Please check with individual hotels for full details.
